DnR Sausage Supplies supports all of the products we sell. Qualified staff will try their best to determine the correct item you are wanting. Due to the perishable/special nature of some of our products, we have the following Return Policy:
1. Sausage Casing is Non-Returnable under any circumstances (whether it is Natural, Collagen or Fibrous Casing).
2. Pre-authorization to return any unperishable item from one of our qualified staff is mandatory.
3. Warranties are covered by the manufacturer, please contact for details
All items returned to DnR Sausage Supplies are done so at the buyer's expense. The items must be properly packaged to prevent damage and fully insured. Please notify us of the tracking number so we can follow the progress of the parcel. Inspection of the item is required, funds will not be reimbursed until we receive the products and are happy with the condition.
All orders are double checked before packing and sealing the box.
Unsure, sent us an email using the "Contact Us" button
3. Original invoice must be included with the goods being returned.
4. Payment will be refunded in the original tender given. The refund will be the amount paid less the shipping/handling fees, PayPal fees and any other incurred costs.
5. A Re-stocking Fee of 25% is applicable to all items that are eligible for returns.
6. Shipping costs are non-refundable. All Pre-authorized returns are to be shipped freight PREPAID back to DnR Sausage Supplies unless otherwise instructed
7. Non-stocking Items or Special-Order Items are Non-Returnable
8. Item must be returned in un-used condition in original packaging,
9. No returns on Gift Cards
10. Customer has 30 days to obtain Pre-authorization and return the item.
11. All items that are "All Sales Final" are non-returnable.