In the course of doing business we need to collect certain personal information from our customers. This Privacy Page answers some of our most frequently asked questions about information that we may collect and lets you know exactly why we collect that information.
What personal information do you collect about me?
Depending on the nature of the services we provide to you we may collect any or all of the following information:
Name
Address
Postal Code
Phone Number
Email Address
Purchase history
Customer satisfaction info
Opinions about products and services
When you visit our web site, we also collect:
* information about your computer, including your IP address, the type of operating system and browser you use, and your computer's location
* what pages you visit on our site and what links you click on
How do you use this information?
The main reasons we collect personal information from you are:
To complete a sales transaction
Customer service
Delivery services
Warranties and Returns
If it's a necessary part of any of these transactions, we may disclose your information to another company. For example, when you complete a purchase, we pass on your personal information to a credit card processor so we can complete a credit card payment. We also pass on your name and address to a courier company to complete a delivery.
Use of Personal Information for Secondary Reasons
We also may use your personal information for other, secondary reasons, including:
Marketing
Customer relationship management
Contests/Surveys
Sharing of Personal Information with Third Parties
Sometimes, we may also share your personal information with other companies, such as suppliers or manufacturers to complete warranty requests, provide additional product information etc.
